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Supporting Business and
Schools across East Anglia

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Streamlined IT operations with robust disaster recovery system

Traditional Norfolk Poultry, Shropham, Norfolk

Traditional Norfolk Poultry (TNP) is one of the UK’s leading producers of free range and organic chickens and turkeys, with major retailers, supermarkets and other blue chip firms among its impressive list of clients. Netcentral have been supporting TNP
across all IT functions since 2014.

“I would definitely recommend Netcentral . . . for us the quality and speed of response is vital as any downtime results in lost performance for staff, the longer a problem goes on, the more costly it is.”

Nigel Plant | Financial Controller

Centralised system for PC, Mac and Sage 50 Accounts across multiple offices

Metals Direct, Gorleston and Norwich

Metals Direct are independent multi metal suppliers with over 40 years experience, based in Gorleston, Norfolk. Initially the company approached Netcentral in 2012 for a relatively minor problem with a Mac computer – having been recommended by the Norwich Apple Store, as the problem was beyond their remit.

Lennie Gent, Director commented “Although the problem wasn’t complex in the grand scheme of things, we needed it fixing and Netcentral provided helpful advice over the phone. The problem was solved quickly and efficiently so we could get back to focussing on our work.”

“I can’t fault the service provided by the Netcentral team – we can always get hold of them, they answer queries promptly and their response is positive rather than finding problems. To anyone planning a system overhaul I would definitely recommend discussing options with Nik as soon as possible to save money, time and hassle.”

Lennie Gent | Director

Company growth results in managed system expansion

J&SC Quality Branded Foods, Wymondham

J&SC Quality Branded Foods Ltd provides a high quality food distribution service across the UK and throughout Europe, using established connections with carefully selected transport and warehousing partners.

Netcentral has been delivering IT support to J&SC since 2010 following a review of IT suppliers. During this time Netcentral has supported the company through two office moves; swiftly co-ordinating the logistics of moving servers, computers and managing issues with installation of BT / Openreach lines.

“From solving the communications headache of moving office to a major system overhaul, Netcentral consistently provide good, clear advice whilst also delivering the solution with the minimum of disruption to everyday business.”

Hannah Gorton | Operations Director

Email cloud migration to streamline in-house systems

EBS New Media, Baldock

Baldock based EBS manage TV EPG services for channels, broadcaster and platforms; including BBC, Discovery, Turner Broadcasting as well as platforms in South Africa (Kwese and MultiChoice), Russia (Viasat) and Cyprus (Cyta).

EBS evolved and became the first independent agency to supply data services to Sky’s new EPG platform in 2000. Today, EPG services continue to be at the core of the business but also now extends to sophisticated web, editorial and broadcast platform services. More recently they have developed new functionality to support the growing non-linear requirements of Catch-up, Video on Demand and Download to Own.

“Netcentral have the technical knowledge, are helpful and friendly which takes the stress out of a complex IT transition. We had concerns about the impact on staff during the migration but Nik and the team managed the project faultlessly without any undue affects to staff productivity.”

Dan Petitt | Head of Development